Indian Lake Animal Clinic at 105 Indian Lake Road in Hendersonville, Tennessee

Customer Reviews about Indian Lake Animal Clinic

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  I'm not the type of person to leave reviews, but I had a bad experience with veterinarian Dr. Marsha Cardova. I scheduled an appointment for my pet to be looked over for a possible flea or mite infestation due to the bites my children had been receiving in my home. Secondary to this she had a small rash on her tummy and chest. I told Marisha and the veterinary assistant that the rash had already just about cleared up on its own and my primary concern was the bites that my children had been receiving. Dr Cardova completely ignored my concerns and focused on the rash only. Her bedside manner was very rude to say the least. When the check up was over she left the room and sent her assistant back in with 3 prescriptions for the rash which was complete overkill. I told them I would purchase the steroid and antibiotic, but the medicated shampoo I would pass on. Once I got to the front desk counter to pay I was told that with the antibiotic being new to their facility they did not have a price on it, but to take it home and they would bill me later. I told the assistant that without knowing the price, I would like to pass on the antibiotic until they could give me a price and then I would return for it. On the way out the door Dr Marisha Cardova follows me into the waiting room in front of the other customers, clears her throat and in a condescending tone states that I need the antibiotic too in order for the medicine to be effective...completely embarrassing me in front of the other patrons. Forgive me if I'm wrong, but do your customers usually take home prescriptions from your office without knowing a price? Bad experience, rude Dr Marisha Cardova...Will not be back!
  February 04, 2017

  by Brenton Parker

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Today: 08:00 am — 05:00 pm

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About Indian Lake Animal Clinic in Hendersonville